Last updated: 12 June 2026
This Refund Policy explains the limited circumstances in which a refund may be available for purchases from Adsmit Solutions LLC (“Adsmit”). Because our products are digital advertising assets delivered electronically, and because cryptocurrency payments are final and irreversible, all sales are final except as expressly set out below. By purchasing, you accept this policy.
1. Replacement First
Where an in-stock asset fails to grant access on first login within the applicable replacement window, our primary remedy is a replacement, not a refund. Please review our Replacement Rules, which set out coverage, the claim window, and exclusions. A valid replacement claim is the fastest way to resolve a delivery issue.
2. When a Refund May Be Considered
A refund may be considered only if all of the following apply:
- the asset was confirmed faulty or non-deliverable at the point of delivery (i.e., access could not be established on first login);
- you reported the issue within the replacement window stated for that product, with your order number and the email used at checkout;
- we are unable to provide a working replacement of the same or equivalent product; and
- you have not logged into, used, altered, or changed the credentials, recovery details, or settings of the delivered asset.
3. When Refunds Are Not Available
Refunds are not available, and no claim will be honored, in any of the following circumstances:
- the asset was delivered and access was successfully established (the order is then complete);
- the account is later restricted, suspended, disabled, or banned by the platform — this is an inherent, assumed risk and is outside our control;
- the issue results from your use, configuration, advertising activity, policy violation, or breach of platform terms or applicable law;
- you changed the password, email, recovery information, or other settings of the asset;
- you provided incorrect order or contact details;
- the claim is made after the replacement window has expired;
- the product is a wallet top-up, a service fee, or an agency/management or recovery service (which are governed by their own terms and, for recovery, are never guaranteed);
- you initiated, threatened, or attempted a chargeback or payment reversal.
4. Cryptocurrency Payments Are Final
Cryptocurrency transactions are irreversible once confirmed on the blockchain. Where an approved refund is issued, it will be made in the same cryptocurrency, calculated at the value paid, to a wallet you nominate; we are not responsible for exchange-rate fluctuations, network fees, or losses from an incorrect wallet address you provide.
5. Wallet Credit
At our discretion, an approved refund may be issued as store-wallet credit instead of an on-chain transfer. Wallet credit and cashback have no cash value, are non-transferable, and may only be used toward purchases on this Site.
6. No Chargebacks
Because payments are final, you agree not to initiate any chargeback, dispute, or reversal. Any such attempt is a material breach of our Terms of Service and may result in immediate suspension, forfeiture of wallet balance, and loss of any replacement or refund rights.
7. How to Request
To request a refund or replacement, contact us with your order number and the checkout email:
Email: Help@adsmit.in
Telegram: @Adsmitagencyofficial
We aim to review eligible claims promptly. Approval is at our reasonable discretion in line with this policy.