Last updated: 12 June 2026
These Replacement Rules describe the limited warranty we provide on eligible in-stock assets. They form part of our Terms of Service.
1. What Is Covered
If an eligible in-stock asset does not grant access on first login — for example, the login credentials provided do not work at the moment of delivery — we will replace it with the same or an equivalent asset, subject to availability and the conditions below.
2. Replacement Window
Replacement claims must be made within the window stated for the specific product at the time of purchase. If no window is stated, the claim must be made promptly and before the asset is logged into or used. Claims made after the window has expired cannot be honored.
3. Conditions for a Valid Claim
To qualify for a replacement, all of the following must be true:
- you report the issue within the applicable window, with your order number and the email used at checkout;
- you have not changed the password, email, recovery details, two-factor settings, or any other security information of the asset;
- you have not run advertising, posted content, or otherwise used the asset;
- the failure is a genuine first-login access failure and not the result of your action, configuration, or environment (for example, an incompatible proxy, browser, or device).
4. What Is Not Covered
Replacement does not apply to, and no claim will be honored for:
- any account that is restricted, suspended, disabled, checkpointed, or banned by the platform after successful delivery — this is an inherent, assumed risk and is outside our control;
- issues arising from your use, advertising activity, policy violation, or breach of platform terms or applicable law;
- any asset whose credentials, recovery details, or settings you have changed;
- customer error, including incorrect order details, unsupported setup, or failure to follow provided usage guidance;
- wallet top-ups, service fees, and agency/management or recovery services.
5. How to Claim
Contact us within the window with your order number and checkout email:
Email: Help@adsmit.in
Telegram: @Adsmitagencyofficial
If we cannot provide an equivalent replacement, our Refund Policy applies. Replacement is the primary remedy; nothing in these Rules creates any liability beyond the limits in our Terms of Service.